Extension Corp was founded in the midst of the Global Financial Crisis. Responding to rapidly changing circumstances in their U.S. And European based businesses, the founders looked for a way to significantly lower costs while maintaining the momentum gained in the years leading up to the economic meltdown. The search led them to the Philippines, one of the leading Business Process Outsourcing (BPO) centers in the world.
Establishing an operational base in Makati, the commercial heart of Manila in the Philippines, they harnessed the strategic strengths of the Philippine economic environment and the low cost business environment. The choice was easy:

• Everyone speaks English: and that means everyone; from your taxi driver to the street vendor, English is the dominant language.The culture is highly westernized. Expect to talk to the locals about the latest American trends, fashions and movies. Anything ‘American’ is revered.
• The labor pool is highly educated trained in U.S. style educational institutions. Undergraduate qualifications are the norm and many have post graduate qualifications.
• Many U.S. Fortune 500 companies have established operations there so the labor pool is trained to meet U.S. expectations.
• Highly motivated work force with flexible expectations that is prepared to work in the same time zone as the US and Europe.
• Manila is modern, clean, safe and easy to get around.
• The Philippines has a stable economic and political climate.
• Strong banking system that showed tremendous resilience in the financial downturn.
• Significantly lower costs. Up to 80% savings on the equivalent U.S. based operations.
• Outstanding communications platforms.

After successfully establishing operational teams in Manila, the founders decided to offer the same opportunity to other companies run by their entrepreneurial friends in the United States, Australia and Europe so they too could share the benefits of the lower cost, highly motivated workforce that they had developed. This became the genesis of Extension Corporation.