Contact Management Resources

For inbound or outbound capability requirements, Extension Corporation has access to high quality resources who have worked in the most demanding contact center environments. Whether your objective is to generate new leads, increase your sales reach, or provide excellent customer service for your valued customers, Extension Corporation can work with your teams to design cost effective resourcing solutions that best meet the needs of your business.

The following are examples of the types of Contact Management capabilities
Extension Corporation can facilitate for clients:

  • Lead Generation
  • Telesales
  • Customer Service
  • Live Help/Chat
  • E-Mail Management & Response
  • Social Media
  • Relationship/Account Management
  • Collections
  • Research